Have a question about an order, a download, or the Echoes of Ascension universe? Use the information below to get in touch.

Email Support

For all support, order, and general questions, please email:

Email: stappra@gmail.com

When you contact us, please include:

  • Your name
  • Your order number (if applicable)
  • The product or book title you’re asking about
  • A brief description of the issue or question

Response Time

Most messages are answered within 24–48 hours. If you email on a weekend or holiday, response times may be slightly longer.

Location

R.A. Stapp Books is based in:

Loveland, Ohio, USA

At this time, we operate as an online-only bookstore. There is no physical storefront for in-person visits.

Before You Contact

You may be able to find answers quickly on these pages:

Last updated: December 2025